FAQ
How Fast Is Shipping?
Delivery time depends on where you are, with most orders arriving within 6-10 days. Priority shipping is available at checkout for those who want it faster. Every order ships worldwide, fully tracked, and free on orders over €90. Full breakdown on our Shipping page.
How can I Track my order?
Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way. If you haven't received tracking information within a few days of ordering, reach out to our support team and we'll look into it for you.
What if they don't fit?
The V1 is built on a universal fit with adjustable nose pads so you can dial in the fit to your face. If they're still not right for you, return them within 30 days — simple and hassle-free.
Still need help?
Get in touch with our team on our contact page and we'll be happy to help.